Featured products / The Softwit High lab02 / 04

Practical ideas.
Extraordinary
possibilities.

Three solution concepts for a more connected operation. Automate processes, activate your company’s knowledge and turn your data into a clearer perspective.

Customizable product concepts. The interfaces and data shown are illustrative demonstrations; scope is defined for each project.

01 / Operations automation

Softwit High Flow

Work moves forward. Tasks connect. A concept for turning repetitive processes into clear, traceable and supervised workflows.

Explore an operations scenarioInteractive demonstration · Sample data

Everything connected.

A simple view of what’s happening.

● Sample view
Requests received128In this scenario
Classified116By workflow rules
For review12With human involvement
New requestEntry point
ClassificationRules + context
Team assignmentNext action
Every inquiry reaches the right person.Human review available

The opportunity

When a process depends on emails, spreadsheets and personal reminders, information becomes fragmented. Flow proposes a coordination layer that gives every task a status, an owner and a visible next step.

A possible scope

  • Receive requests and validate information.
  • Classify, assign and request approvals.
  • Update systems and record exceptions.
  • Notify the team when a task needs attention.

Bringing it to your business

We select a high-impact workflow, identify its exceptions and agree on the systems to connect. A pilot helps compare time, errors and quality before expanding automation.

02 / Knowledge in action

Softwit High Know

Your company already knows a lot. The opportunity is to make that knowledge easier to find. Know is an assistant concept that consults authorized internal sources and prepares answers with references.

Imagine a single place to ask about procedures, technical documentation or onboarding. Instead of searching through folders, your team can start with a question in natural language.

↗ Search across selected documentation.
↗ Answers linked to their sources.
↗ Access defined by people and roles.

The design needs to account for outdated documents, incomplete information and uncertain answers. Evaluation and source maintenance are part of the work from day one.

Let’s design an assistant for your team
Know / Knowledge assistantIllustrative example
What do we need to onboard a new supplier?

✳ A clear starting point.

According to this sample procedure, the steps are:

  1. Complete the company details.
  2. Attach the requested documentation.
  3. Submit the request to Procurement for review.

Final approval stays with the responsible team.

↗ Procurement handbook · Sample document
A good answer also shows where it came from.
03 / A view of your operations

Softwit High Pulse

Data becomes valuable when it helps you decide. Pulse is an operational dashboard concept that brings together metrics, open tasks and relevant signals from the tools you already use.

We start with a business question: where work is piling up, which requests are delayed or how the team’s workload is changing. Then we define the sources and update frequency that decision requires.

↗ Metrics agreed with each department.
↗ Alerts and trend monitoring.
↗ Assisted summaries with verifiable data.

An implementation can use AI to draft preliminary explanations. The figures, their definitions and their sources should remain available so every interpretation can be checked.

Give your data a new perspective
Pulse / Operational perspectiveFictional data
Requests resolved Sample week
184 in this period
✳ Sample insight: Thursday has the highest number of resolved requests in this period.
An exercise to start the conversation

How much time
could you reclaim?

Explore an automation scenario. Adjust the volume, the time per task and the proportion of manual work you expect to reduce.

Potential time reclaimed
44 h/month

Time your team could spend on higher-value work, based on the assumptions you selected.

Calculation: tasks × minutes × 22 working days × reduction ÷ 60. This is an illustrative estimate, not a savings guarantee. It excludes implementation, maintenance and exception review.

Let’s assess a real process
From demonstration to your reality

A good idea
needs context.

These concepts are starting points. Implementation depends on the available systems, data quality and the way your team works.

01 / DEFINE

A specific problem.

We choose a process or decision worth improving. We agree on how to measure the change and what a first release needs to accomplish to be useful.

02 / VALIDATE

A focused pilot.

We build a pilot with representative data and scenarios. We observe exceptions, response quality and the experience of the people who will use it.

03 / INTEGRATE

Supported evolution.

We define integrations, permissions and operational responsibilities. Documentation and training are part of an adoption process that can last.

What you saw is an idea.
What’s next could be yours.

Let’s turn an opportunity for improvement into a solution for your business.

Explore the possibilities